Alliance welcomes changes to complaint-driven inspection rules

21st August 2014

The Alliance has warmly welcomed the news that trialled changes to the way complaint-driven early years inspections are carried out are to be made permanent.

Previously, if a concern or complaint raised against an early years provider prompted a compliance investigation, 新澳门六合彩官网开奖 would carry either a priority inspection (within five work days), or a brought-forward inspection (within 30 working days).

However, 新澳门六合彩官网开奖 has now confirmed that it will be removing the 鈥榖rought-forward鈥 option, following a successful trial of the change. Going forward, complaints will either prompt a priority inspection or will be followed up at the provider鈥檚 next scheduled inspection.

Commenting on the decision, Alliance chief executive Neil Leitch said:

鈥淲e welcome the decision to make this change to the complaint-driven inspection process permanent. Following the introduction of complaint-driven inspections, reports of providers being subjected to repeated malicious and spurious complaints became increasingly common, and it was clear that action needed to be taken to try and prevent this.

鈥淲e believe that this change is a far more sensible and proportionate way to deal with complaints which will create a fairer system for providers while ensuring that children鈥檚 safety and well-being remains a priority.

鈥淚t is very encouraging to see that 新澳门六合彩官网开奖 has listened and responded to provider concerns on this issue, and we hope that this collaborative approach will continue on other areas of proposed reform.鈥

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Notes for editors

  1. The Pre-school Learning Alliance is the largest voluntary sector provider of quality affordable childcare and education in England.
  2. Through direct provision and its membership of 14,000 nurseries, sessional pre-schools and parent and toddler groups, the Alliance supports over 800,000 children and their families in England. The Alliance also develops and runs family learning programmes, offers information and advice, runs acclaimed training and accreditation programmes and campaigns to influence early years policy and practice.
  3. For information about the Pre-school Learning Alliance, visit our website:

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